Our Process
Discover our simple, transparent process designed to deliver quality workmanship, clear communication, and reliable results from start to finish.
OUR PROVEN PROCESS
Our 4-Step Service Process
Contact & Estimate
Call, text, or fill out our form. We’ll either give you a price right away or schedule a visit to assess the project in person. Free, no obligation.
Approve & Schedule
Once you receive your estimate, review and approve it. A 50% deposit is required to secure your spot on our schedule.
The Work
Our licensed, insured team shows up on time and gets to work. We protect your space, keep things clean, and communicate throughout the entire process.
Completion & Sign-Off
When the job is done, we walk you through the finished work. You sign a satisfaction form confirming everything was completed to your standards. That’s our commitment to you.
Why Choose The Trusty Plumber?
Licensed & Insured
Every job meets Florida building codes and safety standards. You're always protected.
15+ Years of Combined Experience
Backed by The Trusty Group's track record across South Florida.
Quality Craftsmanship
Expert plumbers with the tools, training, and attention to detail every job deserves.
Transparent Pricing
You'll know exactly what you're paying before we start. No hidden fees, no surprises.
FREQUENTLY QUESTIONS
We’re Ready to Answer Your Questions
Where are you located and what areas do you serve?
We are based in South Florida and serve Miami-Dade, Broward, and Palm Beach County. Depending on the project, we may also serve other areas throughout Florida.
What are your hours of operation?
We operate Monday through Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 2:00 PM. For urgent situations outside business hours, text us at 954-477-7148.
What's the best way to reach you?
How do I make a payment?
What services do you offer?
We handle all plumbing needs from leak detection and drain cleaning to full repiping, water heater installation, fixture replacement, and sewer camera inspections. Residential and commercial.
Are you licensed?
Yes. The Trusty Plumber is fully licensed, insured and bonded in the state of Florida. Our plumbing contractor license number is CFC1430420, issued by the Florida Department of Business and Professional Regulation, Construction Industry Licensing Board.
